Scratches
Scratches in laminate floors can often be filled in with a little bit of wood putty that is similar in color to the floor. Use a putty knife to fill in the cracks, and then clean the area with a dry cloth to remove any residue. You should put some type of seal over the wood putty to protect the repair; clear nail polish can be an excellent solution if the scratch on your laminate floors is small.
Another option is to check with the manufacturer to find out if they sell scratch repair pencils. This pencil is made of a waxy substance that is color matched to your specific floor. You "color" over the area in your laminate flooring that has the scratch and small bits of the pencil fill in the scratch. Consider purchasing one of these pencils if available when purchasing your laminate floors to take care of any scratches as they appear. Found this answer on a website: Published by Amy Whittle on Mar 27, 2008 at Associated Content
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It is estimated that a laminate floor can last up to 20 years, before it needs replacing.
Yes. You should use a good quality underlay with it though to reduce the noise of the laminate knocking on the tiles.
Your laminate flooring makes a beautiful addition to your home and you need to maintain it in order to protect your investment. Clean your laminate flooring by using a dry mop, broom or vacuum cleaner to remove all the heavy dirt, dust and hair. Then use a steam mop or slightly damp cloth to clean and sanitize your floor and make it shine. Avoid using a traditional mop because this will leave too much water and cause your floor to swell and buckle. Avoid using any chemicals on your floor as this will destroy the floor's protective finish.
The floors themselves install in a very similar fashion. If you want a floor with a lot of shine, you will want to go with hardwood. If cost is an issue, laminate.
no, never. Steam cleaners and steam mops leave to much water on a laminate floor.