You have to say: Excuse me, sir. Your problem wasn't very informative on what we can do to help.
how they lived
apple
kick them in the balls
You can handle an angry passenger by listening to them. You can repeat the problem back to them so they know they were heard. You can fix their complaint or refer them to your manager. You should stay calm and not allow your emotions to match theirs.
be polite, be calm. get the manager, they deal with it better.
Try emailing custumer serivice. Good Luck!
When someone says that you've flown off of the handle they mean you've gone crazy. Many times this is an angry type of crazy.
Kick that mo fo in the shine then yell i quit, get the hell outta there
Give her the correct change and apologize.
# To fly off the handle # To go off the deep end
ask the custumer care safi