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When you log in to the iTunes store click on the Forgot Password? button.
Have u tried sending it to your email by clicking "Forgot Password?"
Watch them Type it in secretly
you go to itunes and then you go to music and then you scroll down to the very bottom and then you click reedeem and then type in the password
itunes error 13010 refers to a corrupt itunes library genius file -- to resolve it remove the "itunes library genius.itdb" from your itunes folder and relaunch iTunes