Well it depends on which iPod you have, the normal ipods has a menu button on the top of a ring circle, too the side is a rewind button at the bottom is a play/pause button and to the other side is a fast forward button. In the middle is the select button. If you slide you finger clockwise around the circle you make the volume go higher and visa versa (anti-clockwise the volume goes down)
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Can you turn up the volume
Try turning the volume knob up! Or move it closer to your ear.
It might need a new battery.
depends on taste. but for home use you should not turn the volume all the way up.
Turn the Chan vol all the way down before switching the channel, then turn it back up.