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If your Virgin Mobile phone is usable, you can dial 611 and then hit send to call directly to their customer care line. You can also call 1-888-999-2321 from any other phone to be connected to their customer care. If you want to reach a representative at Virgin Mobile, the best hours to call would be Monday - Saturday, 8 am until 12 pm EST, or on Sundays between 9 am and 10 pm.

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Q: How can one contact Virgin Mobile Canada?
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