There is no specific reference to her red eyes in the original story. However, it has been symbolic of Mrs Cratchit sewing with her daughters when she declares her eyes are weak from sewing by candle light, the colours hurt her eyes . This infact covers her tears shed for the passing of Tiny Tim
Mrs Dilber
Mrs. Dilber was a laundress in "A Christmas Carol." She works for Scrooge, helping to clean his clothing and linens.
Mrs Dilber
Throughout the original book Mrs Cratchits first name is never used. In some adaptations she is referred to as Emily and recently in a UKs BBC "Dickensian" she is referred to as Matha the same as thir oldest daughter
I believe it was Mrs Dibble
Hermione Baddeley
Scrooges house keeper
Mrs Dilber
Mrs Dilber is Scrooge's housekeeper
Mrs. Trosse does not appear in Charles Dickens' "A Christmas Carol." She may be a character from a different work or adaptation of the story. The main characters in "A Christmas Carol" are Ebenezer Scrooge, Bob Cratchit, Tiny Tim, and the three spirits of Christmas.
Fred's housekeeper's name in "A Christmas Carol" was Mrs. Griggs.
CHRISTMAS DINNER AT CRATCHIT'S HOUSE A simple room, in a simple four-room flat, appears. In the flat, Mrs. Cratchit, Peter Cratchit, and Belinda Cratchit, are preparing for Christmas dinner. Peter stirs a pot over the fire that is filled with potatoes. Belinda and Mrs. Cratchit lay the cloth on the table, then set out mismatched crockery. Meg and Will (Cratchits) enter carrying the precious goose between them as if it were unearthed treasure. The Cratchits set out their dinner. The young Cratchits pull up chairs and get cutlery. Martha (Cratchit) pours claret in the mismatched cups. Peter is in charge of the potatoes and Bob and Mrs. Cratchit put out the few side dishes. Bob serves the goose and gravy… Mrs. Cratchits watches nervously as Bob puts goose on the last plate. Scrooge looks over her shoulder. MRS. CRATCHIT: Lovely, Bob! Only one tiny bone left. (They all laugh. They all eat.)Finally, Mrs. Cratchit serves the pudding.