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if you have truly forgotten your password and you have synced the iPod that's locked to an iTunes account on your computer when you plug in the device to the computer usb apple support will detect that your iPod is on a type of anti theft mode and will have you put in your itunes email password (the password that allows you to buy music and apps ect.)After apple confirms your itunes password it will unlock the iPod allowing you to reset or enable the ipods 4 digit screen security !!!

now if this is not your iPod and you don't have an account for itunes plug the locked iPod into the usb ( on the back of the iPod about a cm' underneath the gb's is an 11 digit serial no.)(retreve number)now log on to apple.com/support it will bring you up a step by step process to reset the iPod touch to the original settings when the iPod was updated to the right account!! hope it helps i know people who would pay to get these things unlocked and its that simple i talked to an iPod technical support guy who guided me through my first two locked iPod touches and now im pro !!! remember once you by an app if it gets deleted go to repurchace the app you have deleted or lost and it will do a free purchase

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13y ago

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