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Yes! This depends on the trading standard laws in the country it was bought of course, since you may not legally be entitled to a refund anyways. Typically customer service reps appreciate that cards change/get lost/stolen and it shouldn't be a problem. Some proof may be required to back up your claim - this is to prevent fraudulent use of cards. For example, one could buy an expensive TV with a stolen card only with the intention of refunding the item using their own card - therefore avoiding ATM cameras and getting the most money possible transferred at once.

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Q: Can a refund be paid back when the card used originally has been cancelled?
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How can i stop bank draft payment?

A Demand Draft can be cancelled by the person who took it provided it has not yet been encashed. You need to visit the bank branch where you took the draft and submit a request in writing, asking them to cancel the draft and refund the money. The bank will accept the request if the draft isn't encashed yet and then cancel the draft and refund the money. The bank may or may not charge you a fee for doing so.


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