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Two reasons. In older wiring or possibly new depending on the region, it was common place to split a receptacle especially in kitchens so that the top half was on one circuit and one was on the other. You may have a tripped breaker. Otherwise, the receptacle was cut to be a split receptacle and never wired that way. If you feel safe doing so, pull the receptacle out of the wall with the POWER OFF. Look at the sides where the wires are screwed down and see if the metal tab that runs between the two screw per side is still intact. If its not and you want the receptacle on a single circuit, replace the receptacle, but this time, don't cut the tab.

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15y ago
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5mo ago

One possible reason could be that there is an issue with the outlet itself, such as a loose connection or a broken terminal. Another reason might be that the second plug-in is not making proper contact with the outlet due to damage or corrosion. A third possibility is that there is overload on the circuit, causing one of the outlets to trip a circuit breaker.

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15y ago

The other outlet may be controlled by a wall switch ...

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12y ago

the best answer is that join the two sockets and insert the plug in it.

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Q: Why would only one plug-in work in a two plug-in outlet?
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