What are the features of consumer protection act?

Answer 1

Salient Features of Consumer Protection Act are as follows:

1. The Act acknowledges six rights of the consumers:

v Right of Choice

v Right to safety

v Right to be Informed

v Right to be Heard

v Right to Redress, and

v Right to Consumer Education

2. The Act Provides for the establishment of:

v Central Consumer Protection Council at Central Levels

v The State Consumer Protection Council at State Levels, and

v Consumer Disputes Redressal Agencies.

3. The Act is applicable to all private, public or co-operative business sectors.