John Denver was in the commercial for Post Raisin Bran cereal in 1986.
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This TV movie starred Chad Lowe (yes, he's Rob's brother) and Kristen Davis and it did a fair job of hitting on the highlights and lowlights of Denver's life and career.
Clarity of voice, poetry of lyric, melodies of hope, longing, passion and pain, all these things were captured by Denver at one time or another. His lyrics makes you go really deep, he really was one of the best singers.
Alpha-bits (though I cannot find a YouTube submission)...
I took it to mean the television series, Sunshine because it was sad and he says sunshine made her cry. Also John Denvers song Sunshine on my Shoulders was used in the soundtrack for the series so there is a connection.
She was in the Pantene commercial.