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To format a Creative Zen is quite simple. Turn off you player. Then hold the play button and turn on your player. You will now see a menu that gives you options to format. After, select the option to reboot/ restart. There are other options to clean up and reload firmware. In Windows XP (I haven't tried with any other platform), you can right-click on the Zen in the drive listing and select Format from the context menu.

However, in my case this hasn't performed the full factory reset that I have been looking for.

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16y ago

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