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Here is the ex. That will help u to explain long answer.

Before start a troubleshooting process u must follow this

-gather data from client/customer.communication occur

-verify obvious issue.

-try quick solutions.communication occurwhen your make conference with other technician

-gather data from computer/device.

-evaluate and implant problem.

-close with customer/client.communication occur

according to my knowledge are can say that 50% of troubleshooting (process) is communication and if communication occur properly ,99% of process will succeed.

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Q: What is the relationship between communication and troubleshooting?
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