Policy and Procedure in a care home is very important. It is what gives the owners, managers and employees the guidelines as to how to operate the home, and how to react in certain situations in hopes of achieving the best possible result. Additionally, it helps protect the home and those who work there from issues of liability in the event something should happen to or with one of the residents. It allows for a smooth and consistent operation of the daily activities that are carried out in caring for the residents.
Some examples of what should be included in the policies and procedures are:
As one can see, these are all important issues and having specific policies and procedures in place enables employees and others to make the correct decision at the proper time.
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