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Why is it important to document a no show in the appointment book and in the patient chart?
Wiki User
∙ 10y ago
There are a variety of both medical and legal consequences, to the failure of a patient to show up for an appointment. In some cases, the patient is charged anyway, on the principle that the doctor reserved that time, which could have been given to someone else. The patient may have really needed that appointment and may become ill or even die as a result of lack of treatment, and the doctor may need to show that it was the patient who was negligent, not the doctor. And if a patient has a record of not keeping appointments, you might stop making appointments for that patient. You could even get a patient who complains about how hard it is to see the doctor, even though it is the patient who has failed to show up for an appointment and who needs to understand that it takes two to tango.
Wiki User
∙ 10y ago
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