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The first step is to take a deep breath and calm yourself - you are the professional here and need to act and respond like one regardless of how much you want to simply call the patient a doofus.
Second, ask the patient for his understanding of what post-operative care he needed to perform. In many cases, patients simply don't understand what they were supposed to do after being released from surgery and make mistakes because of this lack of knowledge. What is very obvious to a nurse or doctor may not be obvious to the patient, who has much less medical knowledge. If the patient is being very abrasive, you may have to work at choking back the retorts and biting comments about "not doing what you were supposed to do" - playing the blame game at this point will fix nothing.
Third, in simple, a-fifth-grader-would-understand terms, go over what has happened between the end of surgery and the development of problems. You should use statements like, the skin was cut during surgery and when water got onto the cut skin the water went into the skin and allowed an infection to start. Brace yourself, since you're probably about to hear a whole new tirade about "why didn't you people tell me this earlier". Choke back the response that you did, several times, and wrote it all down for him on that piece of paper he threw in the trash. Blame is not going to help anyone at this point.
Fourth, explain in the same simple terms what needs to happen now. Does the patient need surgery again to remove the surgical site infection? Does the patient need a new antibiotic prescription? Will the patient be off work longer than expected? Brace yourself, because this will be a brand new tirade of "you people just want to see me hurting". Make sure the patient really understands - get him to explain back to you what he needs to do this time to help prevent a third round of problems.
Lastly, if at all possible, after the patient is on his way, take a five minute break and tell yourself that you have been through the trial by fire and have the patience of a saint. Get a cup of coffee, tea, water, whatever beverage soothes you (non-alcoholic, unless you are done with your shift and don't have to drive). Let the bitterness and frustration flow out of you, and see if your next patient will be more pleasant to work with.
What else can I help you with?
What are the consequences of following bad instructions?
Following bad instructions can lead to mistakes, errors, or even harm. It can result in wasted time, resources, and effort. In some cases, it may cause damage to property or injury to oneself or others. It is important to carefully evaluate instructions and seek clarification if needed to avoid negative consequences.
What precautions should be taken following nasal reconstruction?
Patients are given a list of postoperative instructions, which include requirements for hygiene, exercise , eating, and follow-up visits to the doctor. Patients should not blow their noses
What is a word for following instructions?
Another way to say "following instructions" is:obeyedcomplied
How can discomfort be alleviated following knee revision surgery?
Acupuncture, chiropractic, hypnosis, and mindfulness meditation have been used successfully to relieve postoperative discomfort following revision surgery.
What are some common examples of individuals not following instructions, and how can this behavior be addressed effectively?
Common examples of individuals not following instructions include students not completing assignments, employees not following workplace protocols, and individuals not adhering to safety guidelines. This behavior can be addressed effectively by clearly communicating expectations, providing clear and detailed instructions, offering support and guidance when needed, and implementing consequences for non-compliance. Additionally, fostering a culture of accountability and open communication can help encourage individuals to follow instructions more consistently.
Which of the following was the consequences of the plague?
ensue
What are the number of post-op days that are usually assigned for the global period following implantation of a pacemaker?
How many postoperative days are usually assigned for the global period following implantation of a pacemaker is "90"
What is the importance of following manufacturers instructions?
State the importance of following manufacturers' instructions, salon policy and legal requirements
How can I effectively communicate with my child when they don't listen to instructions?
To effectively communicate with your child when they don't listen to instructions, try using clear and simple language, maintaining eye contact, and ensuring they understand the consequences of not following instructions. Additionally, actively listen to their perspective and provide positive reinforcement when they do listen. Consistency and patience are key in building a strong communication foundation with your child.
What kind of complication can happen with Lasek surgery?
"With lasik surgery, there are three stages of possible complications: Intraoperative, early postoperative, and late postoperative. The main intraoperative complication would be if the doctor displaced the flaps or folds, which is fairly common in lamellar corneal surgeries. Possible early postoperative complications could be among the following: dry eye, diffuse lamellar keratitis, and infection. Possible late postoperative complications could be among the following: epithelial ingrowth, glare, late traumatic flap dislocations, and dry eye (or Chronic Dry Eye). There is a lot of information on this particular surgery. If you have any personal questions or concerns, I would recommend speaking with your doctor before making a decision."
What is the meaning of being obedient?
following instructions
How can teachers effectively address a 7-year-old not following directions at school?
To effectively address a 7-year-old not following directions at school, teachers can use positive reinforcement, clear and simple instructions, consistent consequences, and communication with parents to create a structured and supportive learning environment.
