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Relationship Management concentrates on maintaining an effective communication channel between the customer and the organisation, most commonly high value customers, this may involve after-sales. It is important for some organisations to use as a means of customer satisfaction based on the fact that the customer may be there largest customer accounting for 40% of organisation sales, key account management may also be involved.

Personal selling concentrates with directly dealing with the customer and will usually be a lead or prospect and will carry on with follow-up after the sale is complete OR give the account to a relationship management. personal selling can involve door-to-door, phone,e-mail ect , however relationship management

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โˆ™ 2012-08-10 20:40:44
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Q: What is relationship management to personal selling?
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Related questions

Role of relationship marketing in personal selling?

role of relationship marketing in personal selling

What is the principles of personal selling?

The Main Priniciples of Personal selling are. -Professionalism -Negotiation -Relationship marketing

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It establishes a personal relationship between the customer and the seller.

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a form of personal selling that focuses on making an immediate sale with little or no attempt to develop a relationship with the customer.

What the example of personal selling?

personal selling in marketing

What has the author Harry Rudolph Tosdal written?

Harry Rudolph Tosdal has written: 'Principles of personal selling' -- subject(s): Selling 'Problems in export sales management' -- subject(s): Commerce, Selling 'Problems in sales management' -- subject(s): Marketing, Salesmen and salesmanship, Selling 'Salesmen's compensation' -- subject(s): Salesmen and salesmanship, Selling, Sales personnel 'Sales organization and operation' -- subject(s): Selling 'Introduction to sales management' -- subject(s): Marketing, Salesmen and salesmanship, Sales management

What is the difference between personal selling and non personal selling?

in non personal selling the seller does not direct negotiating with the client

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Discuss in detail the theories of selling with its uses in personal selling.

Functions of personal management?

Explain the personal management

What are disadvantages to personal selling?

A drawback of personal selling, however, is its high cost.

What has the author Patrick J Robinson written?

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