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Relationship Management concentrates on maintaining an effective communication channel between the customer and the organisation, most commonly high value customers, this may involve after-sales. It is important for some organisations to use as a means of customer satisfaction based on the fact that the customer may be there largest customer accounting for 40% of organisation sales, key account management may also be involved.
Personal selling concentrates with directly dealing with the customer and will usually be a lead or prospect and will carry on with follow-up after the sale is complete OR give the account to a relationship management. personal selling can involve door-to-door, phone,e-mail ect , however relationship management
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What is an informal relationship?
An information relationship is one where the boundaries between work and personal life are crossed. Basically, a relationship you have with someone on a personal level.
How is a personal relationship different from a working relationship?
a personal relationship is more about love a working relationship most people just wanna have sex on their office desk and not tell anyone about their "love"
How a working relationship is different from a personal relationship?
work relationship is something like helping out a coworker and usually doesn't leave the office a personal relationship is when you become verry close to a person (dating, sex, etc.)
What are the seven skills of health?
Relationship Management, Decision Making, Planning and Goal Setting, Advocacy, Stress Management, Communication, Self Management.
How do you define professional and personal relationships?
Professional and personal are two different types. A professional relationship is where you communicate and work with people at work. A personal relationship is where two people become intimate. (Boyfriend/girlfriend) Having a professional relationship is not cheating on your partner, unless you make it so.
Role of relationship marketing in personal selling?
role of relationship marketing in personal selling
What is the principles of personal selling?
The Main Priniciples of Personal selling are. -Professionalism -Negotiation -Relationship marketing
Characteristics of selling concept?
problem solveing and system selling adding value and satisfying needs customer retention database and knowledge management customer relationship management marketing the product
What are the advantages of door to door selling?
It establishes a personal relationship between the customer and the seller.
What is the definition of transaction selling?
a form of personal selling that focuses on making an immediate sale with little or no attempt to develop a relationship with the customer.
What the example of personal selling?
personal selling in marketing
What has the author Harry Rudolph Tosdal written?
Harry Rudolph Tosdal has written: 'Principles of personal selling' -- subject(s): Selling 'Problems in export sales management' -- subject(s): Commerce, Selling 'Problems in sales management' -- subject(s): Marketing, Salesmen and salesmanship, Selling 'Salesmen's compensation' -- subject(s): Salesmen and salesmanship, Selling, Sales personnel 'Sales organization and operation' -- subject(s): Selling 'Introduction to sales management' -- subject(s): Marketing, Salesmen and salesmanship, Sales management
What is the difference between personal selling and non personal selling?
in non personal selling the seller does not direct negotiating with the client
What is the simplest personal selling theory?
Discuss in detail the theories of selling with its uses in personal selling.
Functions of personal management?
Explain the personal management
What are disadvantages to personal selling?
A drawback of personal selling, however, is its high cost.
What has the author Patrick J Robinson written?
Patrick J. Robinson has written: 'Personal selling in a modern perspective' -- subject(s): Selling 'Advertising measurement and decision making' -- subject(s): Advertising, Decision making, Marketing, Management, Marketing management
