answersLogoWhite

0


Best Answer

Relationship Management concentrates on maintaining an effective communication channel between the customer and the organisation, most commonly high value customers, this may involve after-sales. It is important for some organisations to use as a means of customer satisfaction based on the fact that the customer may be there largest customer accounting for 40% of organisation sales, key account management may also be involved.

Personal selling concentrates with directly dealing with the customer and will usually be a lead or prospect and will carry on with follow-up after the sale is complete OR give the account to a relationship management. personal selling can involve door-to-door, phone,e-mail ect , however relationship management

User Avatar

Wiki User

โˆ™ 2012-08-10 20:40:44
This answer is:
User Avatar
Study guides

Sociology

20 cards

What controls the factors of production in a socialist economy

Which of these is not considered strictly a service

Best describes the work of Herbert Spencer

Choose the term that fits this definition taxes levied on the removal of natural resources

โžก๏ธ
See all cards
3.84
โ˜†โ˜…โ˜†โ˜…โ˜†โ˜…โ˜†โ˜…โ˜†โ˜…
91 Reviews

Add your answer:

Earn +20 pts
Q: What is relationship management to personal selling?
Write your answer...
Submit
Still have questions?
magnify glass
imp
Related questions

Role of relationship marketing in personal selling?

role of relationship marketing in personal selling


What is the principles of personal selling?

The Main Priniciples of Personal selling are. -Professionalism -Negotiation -Relationship marketing


Characteristics of selling concept?

problem solveing and system selling adding value and satisfying needs customer retention database and knowledge management customer relationship management marketing the product


What are the advantages of door to door selling?

It establishes a personal relationship between the customer and the seller.


What is the definition of transaction selling?

a form of personal selling that focuses on making an immediate sale with little or no attempt to develop a relationship with the customer.


What the example of personal selling?

personal selling in marketing


What has the author Harry Rudolph Tosdal written?

Harry Rudolph Tosdal has written: 'Principles of personal selling' -- subject(s): Selling 'Problems in export sales management' -- subject(s): Commerce, Selling 'Problems in sales management' -- subject(s): Marketing, Salesmen and salesmanship, Selling 'Salesmen's compensation' -- subject(s): Salesmen and salesmanship, Selling, Sales personnel 'Sales organization and operation' -- subject(s): Selling 'Introduction to sales management' -- subject(s): Marketing, Salesmen and salesmanship, Sales management


What is the difference between personal selling and non personal selling?

in non personal selling the seller does not direct negotiating with the client


What is the simplest personal selling theory?

Discuss in detail the theories of selling with its uses in personal selling.


Functions of personal management?

Explain the personal management


What are disadvantages to personal selling?

A drawback of personal selling, however, is its high cost.


What has the author Patrick J Robinson written?

Patrick J. Robinson has written: 'Personal selling in a modern perspective' -- subject(s): Selling 'Advertising measurement and decision making' -- subject(s): Advertising, Decision making, Marketing, Management, Marketing management

People also asked