There are many persons who may handle medication, such as pharmacists, doctors, and nurses. First, it is important to know how the medication is supposed to stored and administered. Second, the medication should come with a written prescription detailing the amount of the medication, how often it should be taken, and for whom the medication is for. Last, medical professionals are required to be certified in the handling of the medications.
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The main procedures involve: time limit for making a complaint, timescales, who may complain, what may be complained about, and what to do upon receipt of a complaint.