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What are the potential returns of customer relationship management?
Customer relationship management may bring about 1. Customer loyalty 2. Firms goodwill 3. Better social relationship between customer (society) and the firm 4. Timely product improvements as per customers need.
What are the 4 pillars and 4 Cs of Total Quality Management?
The four pillars of Total Quality Management (TQM) are customer focus, total employee involvement, process approach, and integrated system. The four Cs, which support these pillars, are commitment, competence, communication, and continuous improvement. Together, these elements aim to enhance organizational performance and customer satisfaction by fostering a culture of quality and collaboration. TQM emphasizes the importance of everyone in the organization contributing to quality improvement efforts.
Four components of capital structure?
the components of capital structure(CS) includes: 1. CS with equity sahres only. 2. CS with equity and preference shares. 3. CS with equity and debentures. 4. CS with equity shares, preference shares and debentures.
What is the duties of customer relationship officer?
For a financial service company the duties of a Relationship Manager is ... 1> Cross selling to existing customers and Acquisition of new customer 2> To provide solution to the customer's financial needs. 3> Ensuring Customer Satisfaction 4> Preparation & maintain the sales call report. 5> Exploring new sales areas & way to achieve target.
What are the duties of a customer relationship officer?
For a financial service company the duties of a Relationship Manager is ... 1> Cross selling to existing customers and Acquisition of new customer 2> To provide solution to the customer's financial needs. 3> Ensuring Customer Satisfaction 4> Preparation & maintain the sales call report. 5> Exploring new sales areas & way to achieve target.
4 letter word ending in cs?
arcs
What are the four pillars of TQM?
1.Management Commitment 2.Customer Focus 3.Quality Cost 4.Quality Systems 5.Continuous improvement
What are some strengths of a small business?
1. Small businesses have more time to get up close with their customers, making a better customer relationship management than their bigger counterpart. 2. There is no need for a major inventory 3. Low maintenance 4. Lesser cost ( rent, utilities, equipment, etc ) 5. Small businesses focus more on what a customer needs; not what a customer wants 6. Higher customer loyalty rate and repeat business 7. Lower startup cost 8. More productive workers
What is a list of the components of logistics management?
Logistics' components are the foll:- 1. Sourcing and procurement 2.Manufacturing 3.Distribution 4.Storage and warehousing 5.Information systems and management 6.Customer service
What are the following five-step model of the marketing process?
1. Understand the customer need & want and marketplace. 2. Develop a marketing strategy. 3. Construct the marketing program. 4. Customer relationship. 5. Capturing Value from Customer. (In the form of profit, money)
What is coordination number of cs in Cscl?
The coordination number of Cs in CsCl (cesium chloride) is 8. This means that each Cs ion is surrounded by 8 Cl ions in a cubic closest-packed arrangement.
What does sch iv cs mean?
Schedule 4, Controlled Substance
