Customer relationship management may bring about 1. Customer loyalty 2. Firms goodwill 3. Better social relationship between customer (society) and the firm 4. Timely product improvements as per customers need.
For a financial service company the duties of a Relationship Manager is ... 1> Cross selling to existing customers and Acquisition of new customer 2> To provide solution to the customer's financial needs. 3> Ensuring Customer Satisfaction 4> Preparation & maintain the sales call report. 5> Exploring new sales areas & way to achieve target.
For a financial service company the duties of a Relationship Manager is ... 1> Cross selling to existing customers and Acquisition of new customer 2> To provide solution to the customer's financial needs. 3> Ensuring Customer Satisfaction 4> Preparation & maintain the sales call report. 5> Exploring new sales areas & way to achieve target.
the components of capital structure(CS) includes: 1. CS with equity sahres only. 2. CS with equity and preference shares. 3. CS with equity and debentures. 4. CS with equity shares, preference shares and debentures.
arcs
1. Small businesses have more time to get up close with their customers, making a better customer relationship management than their bigger counterpart. 2. There is no need for a major inventory 3. Low maintenance 4. Lesser cost ( rent, utilities, equipment, etc ) 5. Small businesses focus more on what a customer needs; not what a customer wants 6. Higher customer loyalty rate and repeat business 7. Lower startup cost 8. More productive workers
1.Management Commitment 2.Customer Focus 3.Quality Cost 4.Quality Systems 5.Continuous improvement
Logistics' components are the foll:- 1. Sourcing and procurement 2.Manufacturing 3.Distribution 4.Storage and warehousing 5.Information systems and management 6.Customer service
1. Understand the customer need & want and marketplace. 2. Develop a marketing strategy. 3. Construct the marketing program. 4. Customer relationship. 5. Capturing Value from Customer. (In the form of profit, money)
The coordination number of Cs in CsCl (cesium chloride) is 8. This means that each Cs ion is surrounded by 8 Cl ions in a cubic closest-packed arrangement.
1) Accounting MIS 2) Financial MIS 3) Manufacturing MIS 4) Marketing MIS 5) HR MIS
□Continuous Research □Large scale research projects □Ongoing basis □Market research agencies □Examples: 1.Customer panels 2.Retail audits 3.TV viewership panels 4.Website analysis 5.Customer relationship mgt systems □Continuous Research □Large scale research projects □Ongoing basis □Market research agencies □Examples: 1.Customer panels 2.Retail audits 3.TV viewership panels 4.Website analysis 5.Customer relationship mgt systems