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Beauty & Health>General Health

How can you calm down an angry customer over the phone?

Anonymous

∙ 14y ago

Updated: 4/28/2022

If you think that you're on the urge of yelling back, just think to yourself to calm down. Tell your customer that you are trying your best to help them. Tell them that everything's under control. They'll be calmer if they know that things are okay.

Wiki User

∙ 14y ago

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