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If you're having problems with Moshi Monsters you'll need to contact the Moshi Monsters Customer Service team directly. Use the 'Contact Us' link at the bottom of the Moshi Monsters website.

It is possible that if you can't go into the Moshi Monsters Website/Sign In page, it means that you need a new and updated version of Adobe Flash.

It is also possible that you have done something against the rules and had your account blocked.

Moshi Monsters might be "under construction" or doing some updates on the web site. If that is what is happening, it should come back in a few hours.

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Wiki User

13y ago

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