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The PS3 is part of Sony Computer Entertainment Inc. (SCEI) The company has Approximately 1,400 employees(as of April 1, 2013). Andrew House-President and Group CEO is listed as the Representative of Sony Computer Entertainment Inc. While you would like to think of a single individual in a position to answer all your questions about the PS3 they just do not provide that kind of access. You can call the Playstation Support number and talk to individuals. PHONE 800-345-SONY

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