After the painting is stolen, that is what you have to find out. You need the timecard from the security guard (who is now in the Clown Store), and the security videos of the museum Security Office. Once you have a photo of the thief, show it to the mimes in Downtown, who will give you the clue to find and chase the crook.
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Until the painting is stolen, you can't get into the cottage of the "Inspector" (presumably the Chief Inspector, who is actually the Black Widow). You will receive the key after you determine who stole the painting and chase the thief. The Commissioner and the security officer will help you with the video surveillance of the museum.
The Black Widow key card is dropped by the art thief (shady guy) when he makes his escape by boat.
When you are released from jail, get the timecard from the security guard, who is at the Clown Store. Use the video in the museum's security room to get a photo of the thief. When you show it Downtown, you will chase the thief on the scooters from the All that Jazz Cafe to the docks. When he escapes, head back to the museum where a package is waiting. Fly to Early Poptropica and meet the curator from Counterfeit Island. She is in the Pop Art museum and will give you the key.
The First time: Thief Vincent Tried, but did not Succeed.The Second Time: Thief V DID NOT!!!!! Read The sign in front of The petting zoo. Tobor and Hopins took it to get fixed!