Most of the towns in runescape have a general store.
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You can get one at the General Store.
the icon is a flower pot
At a general store. The "Pot" icon on your mini map.
He is in a building near the general store in Lumbridge. The building that he is in is indicated by the green star that is over it on the minimap.
Varrock center, walking around the fountain. He's usually between, the General store and the fortune teller.