hey, the shutters are on the third floor of the RADIO TOWER, not the department store... hope this helps :D
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sorry you have to trade it to Pokemon soul silver
Zorua is a 5th generation Pokemon it is not available in soul silver.
you have to trade it from diamond to soul silver and you can't actually catch Roselia wild in Pokemon soul silver.
Mt. Silver or the Pokemon league
the 3rd floor on the building your on where the directer is yea that`s not the radio tower so go to the 1st floor and exit then go to the radio tower then go to the 3rd floor. and there you have it!