There are a couple of things that might be happening when you try to go on your pinboard:
1) You may have made an inappropriate post to a pinboard, so Moshi Monsters has blocked your pinboard. Or someone may have complained about a post you made so your pinboard is blocked until Moshi Monsters can check in to the complaint.
2) Someone else may have made an inappropriate post to your pinboard and your pinboard has been blocked until the matter can be taken care of.
3) Something on your computer might be causing a glitch. Make sure your browser and other programs such as Flash Player are up to date and that you have emptied your cache/cookies/browser history.
4) Moshi Monsters may be making updates or changes to the pinboards and have blocked the pinboards until the updates or changes have been completed.
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You should contact the Moshi Monsters Customer Service team. Their email is helpme@moshimonsters.com.
To reset your password click the forgotten password link which is on the login page.
if you forget your login than ask a friend if they have one.. if none of them have it forget password and type your email it will go to your email and your login will be there
Go to the login screen, login and tick the "I have a secret code" box, when login it will come up with iggy, in the top right corner there is a button, click it and you an enter your code, thank you.
At the login page, underneath the part where you type in your password, click forgot password. Then you can change your password.