damige is actually spelled damage it is a thing you use in the Pokemon tcg each one counts as 10 dameade
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the best Pokemon to use against electric Pokemon is ground/rock Pokemon.
Tyranitar can counter it probably
in any pokemart near the counter.
The reception counter I think you're reffering to is located in Jubilife on the very north end, located just west of the route out of the city.
you must go upstairs in the Pokemon center. Find the correct lady behind the counter to talk to. she will make you enter a room. Hope this helped.