There must be a problem unless you do not have enough robux or tickets to buy the item. I must warn you sometimes on some item they are not mean't to be sold. To identify them: they won't have a price.
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Buy a VIP shirt from the catalog.
Buy it in the catalog.
You have to buy them from the Catalog, under "Packages"
Yes. you can either make clothes or go to the catalog and click "free stuff" some of it is cool
you do what you said, go to the catalog, select hats, and buy them if you have enough funds