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First of all, check the minecraft Help Centre to see if your problem can be answered there (see related links below).

Alternatively, you can also send a support email directly to the Mojang headquarters in Sweden (see related links below).

However I should advise you that the support mailbox is flooded with emails. Mojang get a lot of timewasting emails such as requests for employment and spam. So don't expect a quick reply.

The best option, if your query is not answered in the Help Centre, is to make a support post/thread on the official Minecraft Forum where a player or member of the Minecraft team can get back to you.

There is no direct telephone number for Mojang/Minecraft.

The Minecraft HQ is a small building with around 20+ permanent and temporary employees. They don't have the space to have a call centre and Notch, the founder of Mojang, would rather (understandably in the recession) keep costs down.

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Q: Is there a customer service number for Minecraft?
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