a new PS3 update is released every month or so, and you are unable to go to online games or the PlayStation Store until you download and install said update.
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It should tell you if you need to update
you need to update the system. then it will install the new update. or it could be the smudges on the disk
Firmware update 2.70 released today next update may
All you have to do is update to the latest firmware.
It's probably your ps3's bluray player. You have to send it to sony to get it fixed. If it only happens on a particular game then you probably need to wait for an update on that game.