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The role of a change agent is often to identify opportunities for improvement in the internal operations of an organisation or business, gain acceptance for the need for change, and lead the implementation of the appropriate new processes or cultural changes.

Change agents may need a different mix of competencies according to the size, complexity and needs of the organisation. Typical requisites are good project management and leadership skills, with a particular focus on the ability to motivate people. Also important are the ability to understand the external environment and the management vision for the organisation.

To add onto this, one the most important role of a change agent is the people. The cahbge agent needs to ensure that the people are ready and geared for the changes that is about to happen. Effective training and dealing with employee uncertainties and fears. If your employee are geared and ready for the change the implemetation would happen smoothly.

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