A restaurant management system will typically encompass point of sale (POS), back office reporting, database management and support for popular peripherals such as credit card readers, scales, pole displays, order confirmation screens, cash drawers, printers, kitchen video monitors (KVMs). Most importantly, a good restaurant management system will be easy to use and allow the restaurant operator to identify problems in his/her business. Typical problems that a POS system will identify are: 1. Incorrect cash on hand 2. Inventory shortages 3. Labor optimization (thus reducing overtime expenses) A good POS system will also make customer service faster by processing credit cards quickly and getting orders to the kitchen quickly & accurately. Some popular POS systems that are often considered are: (1) MICROS - the world leader in the industry (2) ALOHA - a close runner up (3) FreePOS - the least expensive POS system that is fully compliant with Visa's PABP/PCI standards (4) Digital Dining and (5) Maitre'D.
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