Bradford Exchange contact for Richard Tinberg?

Answer 1

Dear Mr. Tinberg,

I hope I find the correct person to help me out.

I purchase this ring from the Bradford Exchange and didn't love the look of the ring. So, I contacted customer service they sent me a return label. At this point the customer service told me it would take up to 10 days the return the money back into my credit card.

Now, today I called the again checking out the status of my refund this person told me it is going to take between 2 - 4 weeks to return my money. I feel that this is so long of a process.

I do hope that this type of process gets fix I'm very disappointed the way my order is being handle.

Furthermore; I ordered a different ring from another company I had to send this type of ring back due to it was to small for my finger. I mailed package with the label and within a few days my money was back into my credit card.

I hope that you can do something to speed up the process.

Thank you,

Darlene Parisi