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one is quality of the service and the other is quality of the product. Product quality usually includes features, performance, defects etc. Service quality includes delivery time, knowledge of delivery personnel etc.

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Q: What is the differences between product quality and service quality?
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Related questions

Difference between product quality and service quality?

Product quality is the way a product performs. While service quality is how well an experience was when shopping for, buying, using a product or service.


What are the differences between quality and safety?

Safety relates to the absence of injury or property damage Quality relates to meeting the customer's expectations for a product or service, or, in some uses, to meeting specifications.


Who has the primary responsibility for assuring product or service quality?

Who has the primary responsibility for assuring product or service quality


Is the Business employees are not directly related to the quality of a business product or service?

Business employees are not directly related to the quality of a business product or service


Is easier to control the quality of a service than the quality of a product?

yes


Is it easier to control the quality of a service than the quality of a product?

yes


Who is responsible for defining the quality of product or service?

The quality manager or quality management team.


Who is responsible for defining the quality of a product or service?

The quality manager or quality management team.


Define Service quality?

service quality is the customer expectation from the product or services and actual performance of the the services


Why is it more difficult for consumer to evaluate the quality of service that the quality of product?

it is intelligible..............


What is the definition of service quality?

Service quality is having vast meaning. And it is in the customer mind what he wants and it can be defined as expectations of customer towards the service or product.


What is the difference between exporting a product and exporting a service?

product is tangible and service is intangible.