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Verbal communication is used in many areas of the automotive environment. When the mechanics are working together they need to have good verbal communication skills. Also when they are dealing with customers they need to be able to communicate verbally.

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Q: Where would you use verbal communication in an automotive environment?
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Difference between verbal and nonverbal forms of communication?

one is spoken - verbal and the other is non spoken - non verbal, so a phonecall would be verbal communication and a letter would be non verbal communication


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Verbal feedback is communication that is spoken. This is opposed to nonverbal feedback which would include emails, letters etc.


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