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If you are locked out of your vehicle, and you have already subscribed to a road assistance service such as CAA or AAA or have a roadside assistance plan through your insurance or car manufacturer, you may call that number and they will come to your car and use a device called a jim to get your car unlocked. If you have a second set of keys at home, you may try calling someone to see if they can drop off the second set of keys to unlock the car. Electronic online services such as OnStar will also assist you.

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Q: What are the options if someone is locked out of their vehicle?
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