answersLogoWhite

0


Best Answer

ABSOLUTELY NOT! I will not comment on Safelite the company just the call center. Working at this call center was just about the worst case of dehumanization I have ever witnessed. Most managers treat their employees horribly. This would not be happening if the top manager was not allowing it to go on! The TSR's and CSR's are treated like lab rats. The most anal case of micromanaging you will ever experience. If you are thinking about working there think twice...or definitely make sure you keep looking because what little bit of goodness you think you are experiencing will not last. The woman who runs this call center will smile at you and be extremely friendly to your face only, but don't make the mistake of trusting her. She is the type of person who will have your job and you will never know she had anything to do with it. and, carmen, if you mess with this article one more time I will put your name in the next time, I will be watching.

There is an unbelievable amount of dishonesty, discrimination, hostile environment going on. When I was thinking about leaving I mentioned to a long time manager that there was no real money to be made there. He said, well that is the toughest decision we have to make every week is "who is going to get the money" I replied, that is a no-brainer you give it to the people who worked hard to make the stats and earn it". Management uses dishonesty to change employees stats. Sometimes to give what someone worked hard for to another employee they like better. Unbelievable but true. Management DOES NOT give commission statements because if they did an employee could prove the discrepancy. If you are a senior employee in the call center you will most likely be treated like a lost cause and don't expect to ever get an interview for a promotion yet a promotion. There is only one manager over about the age of 30, most are in their twenties and not qualified to be in management. This call center does discriminate on age and this is well documented with the appropriate agencies.

There is a class action suit because employees are tired of doing 4 minutes of work before they can clock in. It is necessary to boot the computer system, sign in and ready sometimes up to 20 memos before a call can be taken. This is because employees are expected to do most of their own training on their own time up to and including breaks. Once employees clock in calls immediately start coming in and the customer would have to hold for 4 minutes. They would have to wait while the employee got past all the requirements, plus the training memo's before they can even access the program necessary to assist a customer. All the good stuff you see online is just Safelite picking and choosing what they want you to see. This article is the truth. You don't have to believe me you can check it out for yourself. Safelite call center management should be ashamed!!

User Avatar

Wiki User

12y ago
This answer is:
User Avatar

Add your answer:

Earn +20 pts
Q: Is Safelite auto Glass a good place to work?
Write your answer...
Submit
Still have questions?
magnify glass
imp
Related questions

Where can I get good windshield repair?

Since the location of you is unknown, Safelite Auto Glass is your best bet. They provide windshield repairs and also offer instant quotes before you request the fix. Safelite Auto Glass is a well known company throughout the nation, as well as trusted.


Where can I find locations offering auto glass repair?

This question is great! I recommend Safelite for auto glass repair. I recommend this because you can trust them to do the job right and to fix your car's glass. They also come when it is good for your schedule!


What is a good brand of auto glass?

When I hear the words auto glass my mind immediately thinks of Apple Auto Glass. I have used Apple Auto Glass and have always been happy with their service.


Where can I find information about wholesale auto glass?

Carpartswholesale.com is a good place to look at when you're in need of car parts like auto glass in bulk. They offer competitive prices and they have wide selection of products.


Where can I go for a windshield replacement?

Check your car insurance policy to see if you have glass coverage first. If you do, they may recommend a specific company. Safelite Glass is very good and accepts most insurances. I used them and they came right out and it didn't cost me anything. You can make appointments on their website and they'll come to you if need be. I would do a search for auto glass repair in your area, there are many small glass companies around that you may not have heard off.


Is safe lite a good company to do business with?

Yes, Safelite is a good company to do business with. They have a lot of good reviews online. Safelite is also trustworthy. The only bad thing is that they tend to cost more than other companies but I think its worth it.


Are there any cheap stores that sells car auto glass?

Before you go shopping for car auto glass, you should contact your insurance company to see if the broken window is covered. Gerber Collision has a good reputation for auto glass.


How can I replace my discount body parts glass?

Try finding a auto glass store where you could get the part shipped to you or finding a place near where you live to avoid shipping costs. Also by searching you should try and find an online forum for auto glass where people have posted how-to's and can give insight to any problems or good tricks to help out.


I am looking for good deals on auto parts. Where is the best place to go?

This is where I go to get my auto parts. They have pretty good prices. Auto zone


Where is a good place to buy hanging wine glass racks in Omaha, NE?

Winestyles is a good place to buy handind wine glass racks in Omaha,NE.


Where is a good place to get cars and vans?

Auto dealerships.


Where is a good place to compare auto insurance quotes?

A good place to compare auto insurance quotes is by looking online. A few of the places you can try are CompareTheMarket, Progressive and QuoteWizard.