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if you are referring to http://www.assistclaims.com/ then yes they seem dodgy! Undoubteldy a genuine company, but out to help you? Perhaps not....
Feel free to do some research on this - they seem to be connected to IGComms, Intelligent Geo Communication and Mfonex.
Either way - dodgy or not, most of the same services can be done by yourself on moneysavingexpert.com ;)
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