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My guess would be that they use a car dolley and manually switch your cars transmition into nuetral and the manually pushed onto the dolley. Every car has a mechanism the can switch a car out fo park to nuetral without the key but your insurance company won't tell you that but your local tow truck driver or repo man will. Gl and hope it helped.

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Q: How do you move a Subaru automatic into neutral without the key my car has been stolen and the insurers are telling me that the car must have been stolen with the key But it hasn't Please help.?
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