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In Virginia (and in most, if not all, states) there is an insurance bureau (http://www.scc.virginia.gov/division/boi/) to which you can file a complaint if you feel your claim was wrongly denied. Theoretically, they provide some regulation of the insurance industry and protect consumers to some extent.
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Earn +20 ptsQ: How can you appeal after a car insurance company has denied your claim?
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