although i am not in Florida the company i work for is...and they have a direct repair program in all states, including Florida, just because direct repair programs are offered by and insurance companys claims dept, they are not in anyway manditory that an owner repair their vehicles at these shops........there are just benefits to the insurance company and the vehicle owner to have their vehicles repaired at these facilitys..........if that didn't answer your question please be more specific as to the problem you have with this and i will be able to assist you more........
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