There are many reasons why written and verbal communication skills are important. These skills help increase the productivity in a business.
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verbal
Communication
Verbal Communication, Non-Verbal Communication,Written Communication and Visual communication
Verbal communication is spoken, written is performed by writing or typing.
There is a very good explaination located at this website. http://www.speechclub.com/content/communication-skills/verbal-communication/verbal-dynamics
Customer service skills The ability to liaise and interact with people on different levels Effective communication skills (verbal and written)
Verbal
Verbal communication skills mean your ability to communicate with words. You can test these abilities by taking a basic spelling and grammar test, which will test your verbal abilities.
It is possible to have non-verbal communication in written messages. These can appear as written in gestures in parenthesis for example.
The two aspects of communication are verbal communication and non-verbal communication. Verbal communication is a system of arbitrary signals, such as voice sounds, gestures, or written symbols.
Interpersonal communication