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Gerard Egan (1986) who wrote his own book named 'The Skilled Helper'. Gerard Egan based his book on his previous experiences in North America. The book recommends that people use an acronym to help assess other peoples communication and help build components into communication with others. This acronym is SOLER. Sitting squarley, Open posture, Leaning forward when necersarry, Eye contact and Relaxed body language. Egan believes that these 'micro skills' can help create a sense of involvement or caring presence when working with another person.

Gerard Egan (1986) who wrote his own book named 'The Skilled Helper'. Gerard Egan based his book on his previous experiences in North America. The book recommends that people use an acronym to help assess other peoples communication and help build components into communication with others. This acronym is SOLER. Sitting squarley, Open posture, Leaning forward when necersarry, Eye contact and Relaxed body language. Egan believes that these 'micro skills' can help create a sense of involvement or caring presence when working with another person.

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Q: Who is Gerard Egan?
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