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The Code of Conduct is necessary to regulate the activities of Estate Agents, thereby protecting the public in their dealings with Estate Agents. Improper conduct by Estate Agents, if reported or detected, will be investigated by the EAAB. Every agent is required to register with the Board and receives a Fidelity Fund Certificate every year, without which he may not operate.

It helps to create an environment where all agents are required to behave ethically, by being transparent, honest and acting with integrity and most of all acting in accordance with the Code of Conduct.

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