Why has PHH mortgage played with faithful longterm customers during a hardship not giving anyone answers to the new Hamp program I went online and found out many of there customers are treated badly?
The short answer is because they are a servicer, they do not own your loan, they mearly collect the payment and any (late) fees. They make money by skimming off a piece of your payment from the producer, or owner of the loan. If you do not make your payment they make no money. It does not behove the servicer to participate in the HAMP program, because they do not get any benefit from reducing your payment, and if they did, all the government benefits go to the investor/owners of the loan first. A good site I found which breaks down some testimony presented to the senate on the lack of participation in HAMP by servicers: http:/phhmortgage.wordpress.com
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a custom written program that acts as our "intranet".This tool has a range of templates, letters and forms that we use in our everyday work both for our clients and for day-to…-day tasks.
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To a point, it is ok. If a customer talks a certain way, it is usually ok to talk to them the same way, it will make them more comfortable. If a customer is being rude though,… there is no excuse to be rude back. Not letting rude people get to you (or at least not letting them know that they have) is a big part of the job if you work in any customer service industry. If you are rude or condescending to a customer, no matter how much of an intolerable jerk they might be, you aren't doing your job right. Answer: I am a Christian, I totally disagree. First, a customer is always right even when they are wrong. Second the Bible tells us to do unto others as we would have them do unto us. Not as they do to to us. (i.e. be a amazingly beautiful example and let your light shine.)
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\nusually pretty good but you know you find those places that just suck at it.. ;)
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The term 'New Customers' denote customers or consumers that are not or not yet bought into a service or a product that a business is offering. . These customers (or consumers…) can be from the public sector be it the man on the street to the business networks you establish with other businesses (especially if the business being run relates to advertising) but these would be technically known as Clients.
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You treat customers nicely. If you dont they probably wont come back. If you do they feel welcome there which is good
treat like friend because customer is your god
Ryan from the OFFICE told Michael scott" it is ten times mor expensive ot get a new customer" and Ryan goes to business school. He Knows man
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It's a kinda of kowledge. much more difficult than being explained with just a few words. good luck, guy!
They offer a low of 2.6% on home mortgages and there are no hidden fees they claim. THe mortgage rate for a thirty year mortgage is 4.375% though.