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A decision support system (DSS) is a computer-based information system that supports business or organizational decision-making activities. DSSs serve the management, operations, and planning levels of an organization and help to make decisions, which may be rapidly changing and not easily specified in advance.

  1. Improves personal efficiency
  2. Speed up the process of decision making
  3. Increases organizational control
  4. Encourages exploration and discovery on the part of the decision maker
  5. Speeds up problem solving in an organization
  6. Facilitates interpersonal communication
  7. Promotes learning or training
  8. Generates new evidence in support of a decision
  9. Creates a competitive advantage over competition
  10. Reveals new approaches to thinking about the problem space
  11. Helps automate managerial processes
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Q: Why do you need computerized decision support system?
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