Police should file a report on request. It is not their decision whether to prosecute or not - that decision rests with a prosecuting authority - attorney general or equivalent.
Take the names of the police staff who refuse.
Ask for their police ID and copy the details on it.
Try to take pictures of them - use your cellphone.
Get witnesses to the refusal.
If you can record the refusal on your phone, do so secretly. Set your phone to do a voice recording and put it in a top pocket or in a bag you place on the desk.
Ask to see their superior officer.
It helps a lot later when the refusl is investigated if you are at all time clearly polite, even in the face of refusal, and it helps even more if you are not drunk.
No one can make you file a police report
Call the police ... file a report.
You do not always need a police report to file a claim.
Yes a minor can file a police report anywhere.
You can file the report. The police will look into the matter.
Yes, you do not need a police report to file a insurance claim.
You can file a report without living in the State. Call the police station and tell them you need to file a report.
You have 10 days to file a police report
you have to be at least 18 to file a report or you can talk to the police yourself, you don't have to be a certain age.
Police should not refuse top file a complaint form a citizen who has a legitimate gripe. There are watchdog groups that this behavior can be reported to.
File a report with the police.
Just like you regularly would file a police report. They can track the phone and see who has it or where it is.