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What does an IT technician do?

Updated: 10/10/2023
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15y ago

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Marcelle Heaney

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1y ago
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15y ago

Typical duties can include:

Determines requirements, designs, installs, and maintains server hardware, operating systems, software, scripted procedures, computer management, programming, and operational support tools on organization-wide computing systems. Maintains security as well as staff access to information and data. Maintains and monitors performance, capacity, and availability of organization-wide computer systems. Provides technical leadership, training, and consulting related to computer systems, their applications and uses. Supports production control and operational activities. Supports application development activities. Manages computer system assets and software licensing. Analyzes, detects and corrects complex technical problems and deficiencies. Manages medium and large-scale information systems projects. Consults with management for system needs, design, and operation. Provides assistance and direction to other Information Technology personnel. Maintains working knowledge of current industry information, vendor direction, new products, and technical architectures/approaches related to organisational needs. Plans, designs, and implements additions, upgrades, replacements, or retirement of computer, network, database management, or application systems. Plans, designs, and implements system architectures and IT policies and procedures. Participates in long-range information technology planning and budgeting for computers, system software, networks and/or application systems. Provides programming support for assigned department(s). Performs capacity planning for computer, network, database, and/or application systems. Provides technical support for IT acquisition and implementation. Provides business and technical advice; recommends policies and procedures; and consults with clients on projects. Maintains reliable back-up and recovery policies and procedures. Performs related duties as required.

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10y ago

An information technology (IT) specialist works with computers. The job tasks can include installing and repairing hardware, maintaining databases for user applications or overseeing departments of other IT specialists.

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