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Should I use eBay or Amazon to buy a memory foam mattress?
Daly19989
I think buying on Amazon or eBay are very similar, as they both offer buyer protection in different ways. Amazon has an A-Z Guarantee and eBay has a resolution centre with the PayPal dispute process to back it up.
If you buy anything online you should use a credit card rather than a debit card as credit cards give you automatic protection for your purchase against fraud (which includes protection in case your item arrives damaged and the seller refuses to do anything about it).
The thing to avoid is buying from sellers who don't list proper contact details, such as the business name, address and phone number. With anonymous sellers you just don't know what you're buying or where the product has come from.
Also what is equally important is what mattress you buy. You can buy a hypnia memory foam mattress for £200 or a Tempur mattress for over £2000, so read all the feedback you can before making a decision.
Also remember that any purchases made online can be cancelled for a full refund within 7 working days (starting the day after delivery). The only thing to consider is that you may have to pay the return cost, which for a full size mattress could be £50 - £150 depending how far it has to go.
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