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Gosh, this seems to be a common problem. I was looking at mine the other day. There is an access panel about 5" x 5" on the inside right near where the latch should be....I'd bet that carefully removing that panel would be an informative adventure. I would make sure the window is already open before you try to open the tailgate from there. I'm sorry I don't have a more researched answer, but, I should be on the right track.

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Q: Jeep liberty 2002 backdoor will not open but window opens up help?
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